Client Care Assistant

Job description

As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients, and colleagues. This is a front-of-house, receptionist-based role and is not a progressive position, making it ideal for someone who enjoys client interaction and thrives in a consistent role. The successful candidates will be highly organised, able to manage a busy workload, and remain calm and efficient under pressure. Strong communication and teamwork skills are essential. Your career means more than a rota and a job title, that’s why we offer: Health and wellbeing - Health Cash Plan from day one - 24/7 counselling and wellbeing support - Life Assurance 3 x salary Annual leave: - 5 weeks’ annual leave plus Bank Holidays, rising with length of service - Extra ‘Day for You’, a paid day off just for you Additional support: - Cycle to Work - Season Ticket loans - Discounts on Medivet products and services About you: You’re skilled at providing exceptional client facing care, with excellent reception skills. You’ll have good numeracy skills, with experience of using online appointment book...