Product Marketing Manager (AI-First, Full-Stack)

Job description

Product Marketing Manager (AI-First, Full-Stack) Senior Product Marketing Manager building AI-powered customer experience for enterprise B2B SaaS. Own the full journey—from customer insight to positioning to storytelling to distribution. Role Snapshot: Function: Product Marketing / Customer Marketing Industry: B2B SaaS / Enterprise Software Focus: AI-powered Customer Experience: Scope: Full-stack marketing execution: Core Areas: Product positioning & messaging Customer storytelling & case studies: Go-to-market strategy: Content & sales enablement: AI-powered marketing workflows: AI & Tools (Nice to Have): ChatGPT, Claude, Cursor, Midjourney, Runway, AI creative or automation tools This isn't a normal marketing job. The Company: Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs. We became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good...