Technical Support Specialist, API (Bilingual English/French)

Job description

Technical Support Specialist, API (Bilingual English/French) Start Date: 06/29/2026 - Training is 6 weeks on-site in the Dublin office . There is no PTO allowed during training. After training, your schedule may include weekends, holidays and evenings Location: 124 St Stephen's Green, Dublin 2, D02 C628, Ireland You will be expected to be in office 2 days a week, post training. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life: The Technical Support Specialist, API (Bilingual English/French) is an Associate level, salaried position that will contribute to the success of the Toast Customer Care Integrations team. As an Technical Support Specialist, API (Bilingual English/French), you will assess customer needs, manage expectations, and respond effectively to resolve escalations quickly. The ideal candidate will be responsible for managing relationships with new and existing partners and customers. You will manage escalated technical and application support requests for customers who are using Toast Integrations and Toast APIs. Wha...