ED Patient Access Supervisor Part Time Weekends

Job description

POSITION SUMMARY: Responsible for weekend operations of the Patient Access Services. Supervises the activities of Patient Access Representatives, Team Leads, and support staff engaged in registration, co-pay and coinsurance collections, assisting patients with applying and enrolling in medical and dental insurance. Engage in training support functions associated with Patient Access Services with our Revenue Cycle Training team. Assures team member compliance with Certified Application Counselor Organization regulatory requirements and standard registration quality assurance measures. Prepares various reports and recommendations to monitor and improve team member performance and department operations. Works cooperatively with Revenue Cycle partners, clinical departments, and Case Management/Social Worker team members and leaders to achieve the departmental goals, providing excellent customer service and maximizing revenue opportunities for Boston Medical Center. This role will work in a matrixed fashion with important leaders within Revenue Cycle, Finance, Case Management, Nursing, Practice Management, and the Emergency Department to develop and execute key initiatives. This key lea...