AI/ML Product Manager - Payments - Vice President

Job description

We are building the next generation of AI-enabled automation for a payments platform—using data, machine learning, and agentic AI to improve reliability, reduce operational risk, and accelerate resolution of payment issues at scale. As a Product Manager / AI Product Manager in the Payments Platform team, you will define and drive the product strategy for AI-powered automation, partnering closely with engineers, operations leads, and control partners. This is a high-visibility role at the intersection of payments domain workflows, ML (especially anomaly detection), and LLM-based systems (RAG, agentic orchestration). Job responsibilities: - Own the AI automation roadmap for the payments platform, focused on measurable outcomes (e.g., reduced exceptions, faster triage, fewer breaks, improved STP, improved detection/precision). - Identify and prioritize high-impact payment workflows suitable for AI augmentation or automation (investigation, reconciliation support, exception classification, root-cause suggestions, alert deduplication, etc.). - Lead rapid proof-of-concept (PoC) development using AI/ML to validate value quickly, then scale successful PoCs into production-grade capabilitie...