Sr. Supervisor - Commercial Operations

Job description

Sr. Supervisor - Commercial Operations Location: Remote Company: VB Spine: Looking for a career where your work truly matters? At VB Spine, you’ll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We’re the largest privately held spine company and among the largest family-owned medical technology companies in the world, dedicated to innovation, surgeon partnerships, and improving patient outcomes in spine care. As a Senior Supervisor in our Operations function within the Spine division, you’ll be a key people leader responsible for driving customer service excellence, operational efficiency, and supporting revenue growth across the Canadian commercial team. You’ll lead the Commercial Operations team while partnering closely with Sales leadership and cross-functional stakeholders to optimize inventory, order fulfillment, and commercial processes. What You’ll Do: - Lead and develop the Commercial Operations team (Customer Service and/or Inventory Management) to deliver high levels of customer satisfaction and operational excellence - Partner with Sales leadership and Commercial Operations management to understand inventory needs and crea...