Business Analyst 3

Job description

Description Key Responsibilities: Business Process & Systems Analysis: - Conducts comprehensive analysis of existing business processes, workflows, and systems to identify gaps, inefficiencies, and opportunities for improvement. - Defines and implements technical, procedural, and operational enhancements that increase accuracy, efficiency, and control across CIO functions. - Designs and documents future-state processes aligned with strategic objectives, operational needs, and regulatory requirements. Documentation, Procedures & Training: - Develops and maintains detailed operational procedures, system usage guides, process maps, and reference materials for all products, services, and platforms supported by the CIO. - Provides training to business users, management, and cross-functional partners to ensure consistent and compliant adoption of new processes and systems. - Supports organizational readiness activities during system upgrades, new product rollouts, or changes to regulatory or reporting frameworks. Regulatory & Control Alignment: - Interprets regulatory requirements and collaborates with Compliance, Risk, and Technology partners to design processes and controls that ensure...