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Ivanti ITSM/Neurons Administrator

Community Health System · Fresno, California, US

Overview Opportunities for you!

Job description

Overview Opportunities for you!: Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community. We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page. - Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek - Free Continuing Education and certification - Tuition reimbursement, education programs and scholarships - Vacation time starts building on Day 1, and builds with your seniority - Free money toward retirement with a 403(b) and matching contributions Responsibilities: We are seeking a highly skilled Ivanti ITSM/Neurons Administrator (formerly "HEAT") to build, enhance, and maintain our enterprise service management platform. This is a specialized role responsible for the full Ivanti application suite—including Incident, Service Request, Change, Knowledge, and the CMDB/Product Catalog. You will be the primary architect for Service Catalog automation, developing complex workflows, business rules, and UI configurations (V2/V3). The ideal candidate thrives in a "fires in, fires out" environment, supp...