IT Administrator

Job description

About Us At Embla Medical , we are a purpose-driven company dedicated to improving people’s mobility through the delivery of Prosthetics, Neuro Orthotics, Bracing & Supports and Patient Care. We do this with compassion and innovation, from how we design our award-winning mobility solutions to how we operate our network of patient care clinics.​ We are dedicated to providing the best possible care to our patients to help them live Life Without Limitations. About the Role: Provide IT Help Desk Support to office based and remote employee population relative to any IT functionality. What You’ll Do: Answer questions or resolve computer problems for employees in person, via telephone, via email, via remote tool for external employees. Assemble, install, repair and update all laptops, desktops, mobile equipment (Apple IPads and IPhones) and peripherals Monitor network connectivity and systems and proactively resolve problems Installing and configuring client software: Provide training to staff on the use of office technology Work with other sites on integration and other network issues Monitor and manage all help desk tickets in a timely and service oriented manner All employees must be a...