Patient Services Specialist I - ADC Surgical Specialties

Job description

Patient Services Specialist I - ADC Surgical Specialties - ( 2602252 ) Description EDUCATION & EXPERIENCE: Minimum Qualifications: - Associate’s degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Required: For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of their employment in this position. JOB SUMMARY: The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients. ESSENTIAL JOB FUNCTIONS: Scheduling: Arrival: Registration: Disposition: - Provides high level customer service in all interactions with internal and external customers. - Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team. - Answers calls accur...