Service Advisor - Nissan Chattanooga East

Job description

Company Description At Nissan Chattanooga East , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc. Summary: As a Service Advisor, you will be a key member of our service team, responsible for providing outstanding customer service and ensuring the smooth operation of the service department. You will serve as the liaison between customers and our skilled technicians, ensuring that customer vehicles are properly diagnosed, serviced, and repaired in a timely manner. Duties and Responsibilities: - Greet customers in a friendly and professional manner and listen to customers' concerns and accurately document their vehicle issues. - Provide detailed explanations of recommended services and repairs while communicating estimated costs and obtain customer approval for services. - Schedule appointments and manage service bay availability. - Coordinate with the service technicians to ensure timely completion...