Service Coordinator
Window World · Fort Myers, Florida, US
Benefits: - Dental insurance - Health insurance - Paid time off Benefits/Perks - Process/systems training. - Paid time off. - Paid Holidays.
Job description
Benefits: - Dental insurance - Health insurance - Paid time off Benefits/Perks: - Process/systems training. - Paid time off. - Paid Holidays. - Family culture. - Medical Insurance. - Dental Insurance. Company Overview: - Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices. Job Summary: - Window World Service Coordinator and Order Processor will work with existing customers to address any warranty issues that they might have. Day-to-day, this person will manage inbound/outbound calls and work within a customer relations management tool (CRM) to record service requests, schedule appointments and record customer data. The Service Coordinator will also troubleshoot product and service issues across departments by clarifying and documenting product issues,...