Secretary - Rehab Administration - Full Time
Guthrie · Johnson City, New York, US
Position Summary: The incumbent shall be responsible for providing direct support to all rehab staff consistent with Guthrie’s service excellence standards.
Job description
Position Summary: The incumbent shall be responsible for providing direct support to all rehab staff consistent with Guthrie’s service excellence standards. The incumbent must have excellent communication skills and demonstrate accountability for and contribution to the development of departmental initiatives, including to but not limited to all EPIC related patient registration, collections, scheduling, insurance verification, quality improvement (Focus on Therapeutic Outcome- FOTO), problem solving, and productivity enhancement. The rehab secretary will continually demonstrate patient centeredness, teamwork, and excellence in the daily performance of duties. Education, License & Cert: High school Diploma/GED required. Graduation from a medical office assistant school preferred. Experience: The incumbent shall have demonstrated experience in working as a secretary with patients and/or customers. Possessing excellent people skills is necessary. Computer skills required. Familiarity with EPIC system preferred. Knowledge of Medical Terminology preferred. Essential Functions: 1. Communicate and demonstrate a professional image/attitude for patients, families, clients, coworkers, and o...