Night Porter

Job description

Company Description As a Night Porter, you will be responsible for ensuring the safety and security of hotel guests, staff, and the hotel at night. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience. We’re called Venture Hotels for a reason: We’re pioneers! And we thrive on originality. As Greene King’s ventures arm, we’re here to push boundaries. And we’re driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of. So, if you love where you live, join us and inspire other people to love it, too. Job Description: As a Night Porter, you will... - Provide customers with a heartfelt and memorable experience each and every time they visit - Be the first point of contact for late arrival check-ins and walk-ins - You’ll ensure guest and business safety, and security is top priority at all times - In the event of a fire, evacuate all guests and team from the business safely and quickly - Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. What you’ll bring…: - Willingness to learn and expan...