LEGOLAND CA Loss Prevention Agent

Job description

What you'll bring to the team Job Title: Loss Prevention Agent: Division: LEGOLAND California Resort: Grade: G: Department: Security: Reports to: Security Management Team: Scope of Job: To provide surveillance primarily in the retail stores to curtail theft by both guests and Model Citizens. This will be accomplished through undercover physical surveillance, CCTV monitoring. Private Persons Arrest is also a key factor for prosecuting those suspects who are detained for suspected theft. Key Objectives: Provide a high level of customer service to all MCs and guests while providing them a secure environment. Provide professional loss prevention skills based on the training they received and prior experience. The primary objective is to eliminate theft. Qualifications & Experience: Main Responsibilities: 1. Operations 2. Marketing N/A 3. Financial 4. Development - Eliminate theft through surveillance of guest primarily in retail stores. - Patrols retail stores or other locations as needed to detect theft. - Writes detailed and accurate incident reports. - Responds to calls if model citizens report possible theft. - Surveillance of Resort utilizing CCTV system. - Make contact with guest...