Patient Services Associate - New London, CT (On-site) Full Time - Bilingual Required (English & Spanish) - $21.00/hr

Job description

Job Description Summary: Job Description: The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned. ROLE AND RESPONSIBILITIES: Insurance: Phones: HIPAA: Other: - Provide exceptional customer service to all patients, visitors and callers - Oversee the safe, efficient, and comfortable atmosphere of the reception area - Greet patients and other visitors to the agency and assist them as appropriate - Review schedules daily to ensure accuracy and fill appointment opportunities - Schedule and reschedule appointment...