Automotive Receptionist

Job description

DARCARS of Silver Spring is now hiring for an Automotive Group Dealer Receptionist As the Group Dealer Receptionist you are the front-line representative for the dealership and must represent the dealership in a professional, friendly manner at all times. She/he greets customers as they enter the showroom and directs them to the appropriate party in accordance with dealership policies and answers basic inquiries. The receptionist intercepts, screens, and routes incoming calls and takes thorough messages and provides basic information to callers. The receptionist also assists in salesperson day to day activities such as administering dealer tags and gas tickets. Qualifications: - Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers - Strong communication skills with both customers and DARCARS employees - Bilingual(English/Spanish) is a plus! - Demonstrated commitment to customer service - Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers - Previous customer service experience prefe...