Restaurant Manager
Applebee's · Monroe, Louisiana, US
Department: Company Operations Reports to: General Manager Qualification Standard: Prior management experience in a similar organization. College graduate wi...
Job description
Department: Company Operations Reports to: General Manager: Qualification Standard: Prior management experience in a similar organization. College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field is preferred. Has successfully demonstrated all required training associated with Management training, ongoing development as outlined by the training department. Capable of working for extended hours, continually moving around the restaurant ensuring smooth operations. Specific Functions and Duties: - Manages Restaurant Environment - Ensures prompt, friendly service according to company guidelines. - Directs overall activities and performance of associates on a shift by shift basis. - Breeds a culture using the Vision / Mission statement to guide Teamwork, Results, Integrity, Passion for Service, Fun, Balance, Innovation and being Guest Driven. - Ensures the immediate response and correction of all verbal guest complaints to self and staff. Refers all verbal and written guest complaints to GM. - Ensures guest contact as a priority with self, utilizing a target goal of 100% table visitation. - Enforces alcohol awareness on a shift to shi...