Propositions Manager (Communities)

Job description

About the role This is a strategic role at the centre of how BT Business defines its future position across the Communities sector. As the Communities Propositions Manager, your primary focus will be local government , alongside supporting across housing and higher education . You will define where we play, which problems we prioritise, and how we turn customer need into scalable, commercially viable propositions . BT Business is at an inflection point — moving from product-led to genuinely customer-led. This role sits at the heart of that shift. You will not be packaging existing products; you will be proactively identifying patterns in customer demand, funding pressures and policy drivers, and translating them into clear propositions that shape roadmap investment and go-to-market strategy .This role requires strong strategic thinking, commercial instinct and the ability to operate in ambiguity. You’ll help bring clarity to complex problems and influence direction across the business, and join a team focused on innovation, strategic impact and challenging the status quo — redefining how BT solutions supports communities across the UK. What you’ll be doing: This is an individual co...