Field Service Engineer

Job description

Position Scope The Field Engineer role will focus on the installation, technical optimization, and troubleshooting of our equipment located within customer facilities. All customer visits require the execution of a detailed report with observations, impact and recommendations. Responsible to schedule, coordinate, and monitor assigned equipment installation projects. Also focused on data generation from field observations, training customer base, developing custom solutions to meet customer needs, and the promotion of our portfolio of our release agent and other consumable products. Essential Duties And Responsibilities: Key responsibilities include, but are not limited to the following: Preparing, scheduling, and coordinating of assigned field engineering projects. Activity will primarily be the inspections, service and installation of industrial bakery equipment within customer facilities located across North America. Responsible for equipment maintenance, updating, and optimization. Ensures machinery is operating at desired customer and OEM specifications. Creating detailed inspection reports capturing the condition of the equipment and efficiency of the process with recommendati...