Front Desk Coordinator

Job description

Our Front Desk Coordinator will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction. This position is a crucial role at our Global Headquarters facility and ensures the highest level of service & attention to detail to all clients and processes. DUTIES & RESPONSIBILITIES: - Maintain and direct a high volume of incoming calls appropriately - Greet incoming clients and ensure they are directed to where they need to go and who they are meeting with in a friendly manner - Answer basic inquiries, route calls to appropriate personnel and take messages as necessary - Perform other duties such as - Maintain schedule for on-site conference rooms - Mail room functions - Create badges for new employees - Stocking Coffee areas - Order catering/office supplies - Provide administrative support as needed - A variety of other related duties as requested EDUCATION & EXPERIENCE: - Excellent interpersonal, verbal, written, and presentation skills, with the ability to build rapport across all organizational levels. - Associate's degree (A. A.) or equivalent from two-year college or technical school; 1-2 years of customer service experi...