Local IT Infrastructure & End User Support Specialist

Job description

Job Description Summary We are looking for an IT professional who will be responsible for our local IT infrastructure while also providing on-site end user support. This is a hands-on role that combines technical ownership of local infrastructure with day-to-day support for our users. The position is ideal for someone who enjoys being close to the technology, solving problems directly, and working with both infrastructure components and business users. Job Description: Essential Responsibilities: - Take responsibility for the local IT infrastructure , in cooperation with central/global IT teams. This includes areas such as: Network and connectivity, Local servers and infrastructure components (where applicable), Workplace devices (PCs, laptops, printers, peripheral devices), Meeting room equipment and collaboration tools - Provide on-site and remote end user support for incidents and service requests related to : Windows-based workstations and laptops, Mobile devices (Android / iOS), Collaboration tools and digital workplace technologies (e.g. MS Office 365, Teams, email, etc.) - Act as the local IT point of contact for the site: Be the primary interface between local users and cen...