Accounting Customer Service Manager

Job description

Position Summary: The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS’s brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction. Location: London - UK - Fenchurch What will your job entail?: Job Responsibilities: - Maintain consistent operations of Premium Accounting department. - Initiate improvements to Premium Accounting policies, controls, and procedures - Provide support and project work to the Premium Accounting Director and upper management as needed. - Lead Premium Accounting functions in resolving issues and maintaining customer service standards. - Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments. - Reacts quickly with limited information to make informed decisions on accounting or company matters. - Ability to apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues. - Speaks confidentl...