Warehouse Operations Manager

Job description

We are looking for an experienced Warehouse Operations Manager to lead and manage Contract Logistics (CL) warehouse operations in line with end-to-end logistics objectives. This role is responsible for ensuring operational efficiency, cost optimization, sustainability, and high customer satisfaction, while managing KPIs, budgets, contracts, and warehouse projects including new warehouse setups and technical infrastructure. Your Responsibilities: Manage CL warehouse operations in line with end-to-end logistics objectives, Lead new warehouse projects, including warehouse setup, construction processes, and technical infrastructure details, Prepare cost models according to customer operational needs, Provide profitable and OTIF warehouse solutions to customers, Ensure full customer satisfaction and zero complaint operations, Manage warehouse operations in a profitable, sustainable, high-productivity and lowest-cost structure, Set, evaluate, monitor, and continuously improve operational KPIs, Manage contracts with customers and suppliers, Oversee budget management including Capex and Opex planning and control, Ensure proper bonded warehouse management and compliance with customs regulat...