Trainer - Call Center

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman has an exciting opportunity for a remote Call Center Trainer. What will you be doing?: - Responsible for maintaining overall relationship and communication with TRC Command Center; Operations Supervisors and Managers - Responsible for delivering training sessions in adherence to schedule; on-time and within budget. - Works closely with peers in TRC Operations, FMS, IT and Performance Excellence to ensure smooth, compliant operation of ARI’s...