Production Print Support Specialist

Job description

Position Summary / Objective Marco is seeking a highly skilled and customer-focused Production Print Specialist to support and grow our production print solutions. This role partners closely with Sales, Service, and customers to deliver high-quality production print systems, training, and technical expertise. The Production Print Specialist serves as a subject matter expert, helping design, install, and support advanced print environments while ensuring an exceptional customer experience and long-term client success. Essential Functions: - Partner with Sales to identify, develop, and support production print opportunities - Participate in client assessments, solution design, and product demonstrations - Install, configure, and support production print equipment, controllers, and software - Deliver on-site and remote training for customers on production print systems and workflows - Serve as a technical expert on production print technologies, including color management and variable data printing - Troubleshoot and resolve complex print and color-related issues - Collaborate with Service and Support teams to ensure timely issue resolution - Develop and maintain training materials an...