JobMesh

Sr. Manager, Digital Merchandising

Zoro · Chicago, Illinois, US

Company Summary Zoro. com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011,...

Job description

Company Summary Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started! About the Role: Zoro is redefining digital merchandising by transforming how customers discover, evaluate, and purchase products. Our goal isn’t just to offer breadth—it’s to create intuitive, confidence-building experiences that drive long-term loyalty. As the Senior Manager of Category Experience Strategy, you will lead a team responsible for defining how product categories are structured, navigated, and experienced across the site. You’ll establish the strategic frameworks and playbooks that translate customer behavior and product complexity into scalable, high-performing category experiences. This is a builder role. You will shape the function, develop your team, and create the standards that drive consistent, high-quality execution across categories. What You’ll Do: - Lead,...