Relationship Support Executive

Job description

Job Description Purpose of the role: To provide administrative, operational, and analytical support to the sales team, ensuring smooth sales processes, maintenance of customer relationships, and contribution to the overall success of the sales function. Accountabilities: - Provision of support to sales teams including administrative support through the maintenance and preparation of sales reports and customer databases, the creation of marketing collateral such as product brochures, and relationship manage initiatives with key clients. - Preparation of sales proposals, presentations, and contracts for potential clients. - Management of customer information and enquiry/issue resolutions, including the tracking of customer interactions, and accurate maintenance of customer records. - Coordination with various internal departments, such as operations, legal, and compliance, to ensure smooth execution of sales processes and timely delivery of products or services to customers. - Analysis of sales data to support the identification of trends, tracking of sales performance, and provision of insights to the sales team for strategic decision-making. - Market research for identification of...