Foreperson

Job description

General Job Description: This position is directly responsible for leading a group of service technicians in this specific geographic area. This position is the technical backup for both the route mechanic and Service Sales Personnel on accounts in this geographic area. On repair, replacement, or installation jobs performed by Service Department personnel, this individual acts a job Foreman and is responsible for completing the work on time and protecting the Company’s financial interest. This position is responsible for monitoring jobsite conditions to assure that safe working procedures are always employed. Supervises: Journeymen, Apprentices, and Trainees. Essential Duties & Responsibilities: Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.): - Requires 2 to 6 technicians as direct reports - Answer technical questions from field technicians and Service Sales personnel - Balance workloads in the area’s routes to keep appropriate skill levels on jobs as needed - Counsel technicians when either Customer relations issues arise or internal Company procedures have not been followed - Assist Dispatch in meeting the Company’s response time promis...