Field Service Technician

Job description

The Field Service Technician role is a traveling role and provides both mechanical and electrical support both at our Robotics facility as well as at our client facilities. Field Service Technicians use a variety of tools and skills to provide customer support and ensure client satisfaction. Job Functions: - Understanding of Relay Logic Relay logic, Frequency Drives, Photocells, Proximity switches, high and low voltage systems, 1 & 3 phase electric circuits, - PLC Programming; Computer/PLC, HMI, Robotic checkout and startup - Peripheral equipment interface (Scales, printers, etc.) - Assist with commissioning of robotic products, both internal and external customer sites - Work with site manager role and supervision of sub-contractors at external customer sites - Conduct training for external customers - Provide customer service support for internal and external customers in a timely manner - Receives assignments for location/customer from management, responsible for execution of solutions independently, following company standards - Close coordination with Service & Project Manager as applicable. - Starting up and troubleshooting of equipment - Assistance with and final check of eq...