P2P Team Leader - Front Office

Job description

Opis firmy SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability. Looking for stable employment, work flexibility, and a clear career path? This offer is just for you! Opis oferty pracy: 1. Process - Assuring high quality of service delivery based on Service Level Agreements and agreed KPIs - Acting as a subject-matter expert and quality gatekeeper for P2P Front Office activities. - First contact for issues escalation within P2P process - Cooperation with Internal and External Audit - Performing P2P controls - Advising other team members in terms of P2P process matters - Introduce Improvements within P2P process 2. Coordination: - Coordinate completion of all P2P processes - Delegate tasks - Distribute the workload and supervise the team in day to day operations - Managing HR Matters - Communicate deadline...