Clubhouse Manager, Melbourne

Job description

Rapha launched in 2004 to redefine cycling apparel. Today progressive design and storytelling has built a global movement. Our vision is to make cycling the most important sport in the world, by transforming the lives of millions. We're on a mission to create the world’s greatest club through the RCC (Rapha Cycling Club). Led by innovation, we embody our love for cycling by setting a new standard in design and pushing the cutting edge of performance and human craft. The Role: As a Clubhouse Manager at Rapha, you run Rapha’s retail spaces, which are also homes to our community and Rapha Cycling Club (RCC) members across our global clubhouse network. This role is responsible for delivering world-class customer experiences for our community of riders and customers, whilst also driving commercial and operational excellence. Accountabilities (What the role delivers): ● Total accountability for the Clubhouse P&L, executing strategies and striving to achieve revenue and KPI targets. ● Develop and execute a localized "Metro" strategy that identifies new customer acquisition opportunities and expands Rapha’s footprint in the city. ● Utilize business insights and retail trends to optimize st...