Associate Patient Solutions Data Acquisition and Support Director

Job description

About the Department The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference? The Position: This position is responsible for optimizing the day-to-day operations of the three Patient Safety contact centers (Customer Care, PQC, and Patient Safety Call Center). This role ensures the programs and its agents are set-up for success while also looking forward and preparing for future needs. This position identifies and executes new opportunities related to Contact Center operations to ensures NNI provides best-in-class support to our customers. The po...