Operations Manager

Job description

Operations Manager - ( 260003DH ) Description The Massachusetts Department of Public Health (DPH) is seeking an experienced and strategic Operations Manager to help advance its mission of promoting health, wellness, and equity across the Commonwealth within the Bureau of Community Health and Prevention. This role offers the opportunity to work at the center of public health operations, supporting programs that directly impact communities while helping to strengthen systems that ensure equitable opportunities for good health. The Operations Manager serves as an essential connector between strategy and execution, translating bureau priorities into effective, well-coordinated operational practices that support both immediate needs and long-term goals. In this role, you will guide the development and implementation of operational policies, oversee administrative and technology functions, and lead efforts to modernize processes across the bureau. This includes shaping standard operating procedures, improving internal workflows, and driving quality improvement initiatives that incorporate staff feedback and data-driven decision making. The position also plays a key role in strengthening...