NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time onsite NAM Services Business Process Manager - Customer Service/Sales, Component Overhaul & Repairs in New Castle, DE, US we’re looking for? Your future role: "Take on a new challenge and apply your expertise in business process management, customer service, and digital tools in a new cutting-edge field. You’ll work alongside collaborative and driven teammates. You'll play a pivotal role in enhancing operational efficiency and digital adoption across key platforms, ensuring alignment with company policies and standards. Day-to-day, you’ll work closely with teams across the business (Strategy, Marketing, Sales, and Customer Service), provide technical support and training to Key Users, and lead process improvement initiatives—and much more." We’ll look...