Patient Service Coordinator

Job description

Position Summary The Patient Services Coordinator is responsible for all administrative functions related to front desk coordination; insurance coordination; and medical records. By performing all required job functions with an emphasis on service excellence, the Patient Services Coordinator is responsible for ensuring that quality patient care is provided to meet the needs of the patients, providers, and organization as a whole. Duties and Responsibilities: Front Desk Coordination: - Greets patients in waiting area and receives all requisite registration/visitation information and forms to ensure proper care. - Performs patient check-in procedures, including but not limited to collecting demographic and insurance information for verification and updates; assuring proper completion of registration forms; and scanning of insurance card(s)/photo IDs. - Assists in managing center patient flow, including communicating with patients regarding appointments and maintaining the cleanliness of the waiting area. - Maintains the overall patient schedule; including follow-up scheduling, appointment confirmation, and appointment cancellation in accordance with established NSPC guidelines. - Ans...