Order Management Specialist SoftOps (all genders)

Job description

Job Title Order Management Specialist SoftOps (all genders) Job Description: s Order Management Specialist in SoftOps team you have an opportunity to become a change agent in newly created track for Digital Supply Chain in Hospital Patient Monitoring (HPM) that is soon going to be one of the leading business in Philips portfolio. Software Operations is a key enabler for our software business in HPM whereby we are influencing how we sell software, how we manage software entitlements towards our customers and how we create actionable insights for continued growth of the business. Your role: Manage software entitlement, licensing, and subscription management for systems including license assignments, migrations, entitlement upgrades, and merges to ensure smooth customer experiences and compliance. Contribute to the architecture and design of HPM’s Software License Management processes Provide input on process architecture and design for HPM Software License Management. Develop clear work instructions based on various use cases to improve operational efficiency Act as a point of contact for resolving customer issues related to the licensing tool, including troubleshooting, providing te...