Host

Job description

JOB TITLE: Hospitality Ambassador - Creating Memorable First Impressions! PRIMARY OBJECTIVE: As a Host, your main objective is to warmly welcome and seat guests in a timely and professional manner, setting the stage for a delightful dining experience. You will also handle phone inquiries, take carryout orders, and bid guests a fond farewell upon departure. KEY RESPONSIBILITIES: - Greet guests with a friendly and professional demeanor, radiating warmth and hospitality. - Seat servers' sections in a balanced manner, following rotation whenever possible. - Guide guests to their tables and introduce them to their designated server. - Stay informed about table availability, both indoors and outdoors, for effective seating arrangements. - Efficiently manage the waitlist to ensure a smooth flow of guests. - Assist in light bussing and maintaining cleanliness in the dining area. - Foster clear communication with other hosts, servers, and managers. - Answer phone calls, handle carryout orders, and provide excellent service over the phone. - Express gratitude to guests for choosing our establishment and bid them a warm farewell. REQUIRED QUALIFICATIONS: - Strong communication skills to effec...