Mainframe IT Operator I

Job description

Provides operational and technical support for enterprise computing environments by coordinating, monitoring, administering, and maintaining systems and applications. Supports system implementations, integration activities, and ongoing operations across multiple platforms. Performs routine to moderately complex technical tasks within a defined scope, following established standards, procedures, and service level agreements. Demonstrated ability to exercise initiative and sound judgment when troubleshooting, prioritizing, and resolving technical issues Demonstrated ability to meet operational goals, maintain service quality, and consistently deliver expected results Demonstrate written and verbal communication skills, including the ability to document technical issues, procedures, and resolutions clearly and accurately Hours: 6PM - 6AM overnight shift schedule (Holidays and weekends required) Week 1 Work: Monday, Tuesday, Friday, Saturday, and Sunday Week 2 Work: Wednesday and Thursday Location: 820 Follin Lane, Vienna, VA 22180 Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fie...