MassDOT HOC Operator I

Job description

MassDOT HOC Operator I - ( 260002MU ) Description Position Summary: Incumbents of positions in this series are responsible for operating, monitoring and controlling multiple state-of-the-art integrated computer systems detecting and responding to facility, traffic and security events, providing immediate and timely notifications to appropriate personnel and documenting incidents. Duties and Responsibilities: Comply with all assignment plans, policies and procedures in operating multiple traffic, facility and security monitoring and detection systems, including radio, telephone and notification systems, and maintain functional familiarity with computer applications, electronic systems, and roadway traffic equipment. Detect and respond to traffic, facility and security events, including analyzing events, classifying accordingly and issuing notifications, creating a record and documenting events, recording all operator and first responder actions take from initial conditions through event closure. Monitor traffic and roadways using available systems and equipment, implementing traffic mitigation response plans during incidents and road work activities, and update traffic and road cond...