Field Service Technician Level 1, Bakersfield, CA

Job description

FIELD SERVICE TECHNICIAN Bakersfield, CA SUMMARY: At the direction of the Field Service Supervisor and the Technical Support Team, the Field Service Technician I will be provided assignments to complete installation, troubleshooting and repair of LINET and non-LINET products in hospital and healthcare facilities. The Field Service Technician will assist on customer installations and be responsible for reporting any damages, bed function failures to the Technical Support Team, and if possible, repair any of the reported bed concerns within the established standards while on site. JOB RESPONSIBILITIES: - Provide high level of customer service and interact with customers in a professional manner. - Complete repair work for service related to electronic, hydraulic and pneumatic systems repairs as per established service standards and training. - Will assist as instructed on installations and will complete routine preventative maintenance per service contracts. - Document repairs as completed per work orders, to include, but not limited to; evaluation, service or PM forms, accurately describing any bed function failure, and how the failure was remedied, including parts used, or parts re...