French Bilingual Customer Support Specialist - Project Based (RO)

Job description

Role Details Type of Support: Email and Chat Support Contract Duration: Temporary, 6 months contract Work Schedule: Open to shifting schedules (subject to business requirements) Work Type and Location: Remote, Romania Expected Start Date: June 18, 2026 About Us: Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleep. More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo. Welcome to what’s next. The Role: We are looking for a motivated French–English Bilingual Customer Support Specialist to support a global children’s entertainment company that delivers immersive, screen-free audio experiences through storytelling, music, learning content, and interactive play designed for children ages 1–9+. In this role, you will deliver high-quality customer support while assisting families wit...