Patient Access Coordinator (Full Time / Days)
Overlake Medical Center and Clinics · US
Welcome to a medical center where you're the center of attention. Pay range: - Hourly $22. 22 - $33.
Job description
Welcome to a medical center where you're the center of attention. Pay range: Hourly $22.22 - $33.33 Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Full Time / Day Shift: Qualifications: High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations is preferred. Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in in a fast paced, high volume business setting preferred. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required. Knowledge of the financial requirements of insurances, HMO and PPO organizat...