Front Desk Agent Swing Shift $14 - $15 an hour

Job description

Description Department: Silver Mountain Lodge: Job Title: Lodge Front Desk Agent Workdays/Hours: 2pm-10pm, and 4pm - midnight Classification: Hourly, non-exempt: Job Description: Responsible for checking guests into their condo and other guest services Essential Duties and Responsibilities: - Checking guests in - Answer internal/External calls from guests needing supplies or wanting to make a reservation. - Closing down hot tubs at night. - Restock supplies at the front desk, lobby and gift shop, notify manager of supplies needed. - Resolve problems arising from guest complaints, reservation and room assignment activities. - Provide feedback to the other shifts and supervisor/manager. - Such other appropriate duties as may be required. Requirements: Pre-Employment Requirements: Reference check, criminal background check. Education and/or Experience: Technical Skills: - Knowledge of Word and Excel preferred. - Familiarity with multi-line phone system, copier, fax, and scanner. - Knowledge of Springer Miller software preferable, but not required. Performance Skills: - People pleasing attitude. - Team player. - Good communication skills. - Ability to solve problems and handle guest co...