Fire Service Coordinator

Job description

This position will be hybrid - 3 days on site 2 days remote (for training purposes you would be on site 5 days a week for the first one or two months) What you will do: The qualified candidate will be integral in the continued success and growth of the district's service department. This position requires a high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills. Attention to detail and excellent communication skills are required. How you will do it: Candidate will perform a variety of customer service/dispatching and administrative duties required to receive, screen, record, prioritize, assign, and close customer requests for life safety systems inspections. Help reassign work as needed, making judgments based on current workloads & priorities. Contact customer to communicate status changes. Coordinate with subcontractors to perform work, place work orders, process purchase orders, and complete invoicing. Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. Validate and perform invoicing transactions for inspection calls in Oracle based comp...