Beverage Server

Job description

The primary responsibility of the Beverage Server is to ensure customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay. ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Provides fast (10 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Maintains clean and stocked workstation: Handles money according to procedure: Monitors guest consumption of alcohol and intervenes as needed according to guidelines Serves as ambassador of goodwill while working and at customer and public relations functions; appears in p...