Chief Staff Officer for Operations

Job description

I. Purpose The Chief Staff Officer (CSO) for Operations provides strategic leadership for the organization’s operational ecosystem—ensuring that business, administrative, and infrastructure functions are aligned to deliver value to members and support organizational impact. As a member of the senior leadership team, the CSO for Operations partners with the Chief Executive Officer and peers in a shared leadership model to advance strategy, enable execution, ensure the ASHA National Office operates with agility, effectiveness, and purpose, and safeguard the long-term organizational sustainability. II. Key Responsibilities: 1. Operational Strategy and Enterprise Integration Provide strategic oversight of business operations, administrative services, enterprise technology, and facilities—including stewardship of the Association’s owned property and leased space—to ensure integrated performance, operational resilience, asset sustainability, and alignment with the Association’s strategic objectives. 2. Financial Stewardship and Governance Advisory Leadership Advise the Chief Executive Officer, Board of Directors, and volunteer leadership on financial planning, long-range capital planning...