Customer Service

Job description

Customer Service Representative – Edmonton, AB Who we are?: We are a dynamic and innovative company dedicated to enhancing our customers' experiences and driving sales growth. Position Summary: We are looking for a motivated and proactive individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with customers, has a knack for sales, and excels in administrative tasks. In this role, you will... Responsibilities: Strategic Sales: - Research and understand customer needs to make product and service recommendations. - Conduct outbound telephone sales and maintain email correspondence. - Participate in strategic account sales programs. - Effectively sell the full consumable portfolio of Cansel offerings, maximizing cross-selling opportunities. Business Development: - Perform remote sales business development using an existing customer portfolio. - Explore new growth opportunities to meet or exceed revenue targets. - Manage existing accounts to achieve forecasted revenue targets. - Collaborate with the Sales Team on campaign-based projects. - Work closely with Outside Sales Professionals to ensure seamless operations. - Mai...