Onsite Service Technician I

Job description

About the Role Spotting a solution and fixing a problem is a tremendous technical skill. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA—an innovator in technology, solutions, and services—wants to meet you. We’re looking to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to assist our valued customers with the basic technical expertise of Canon-supported products. Your Impact: On-Site Field Service Technician - Work 3.5 days on, 3.5 days off (all schedules include a half day on Wednesdays) - Each schedule includes one weekend day - Bonuses paid on weekends - Shift differentials for night shifts - Training occurs during daytime hours; after training, flexibility is required with shifts ranging from Sunday-Wednesday or Wednesday-Saturday - Diagnose basic mechanical, software, network, and system failures using established procedures - Service and repair designated equipment to Canon standards and specifications - Maintain working knowledge and aptitude across multiple product groups, including troubleshooting and diagnostics - Meet and exceed customer expectations by pr...