Dispatcher - South Beach Resort

Job description

Benefits Available After 90 Days: Shift: 6:45am-5:15pm 5- 8 hour shift in off season, 4-10 hour shifts in season. Weekends and holidays are a must. At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. This position is responsible for distributing, logging, and taking calls from all departments at the resort to include, Front Desk, Housekeeping partner, Maintenance, Common Areas, etc. The dispatcher will monitor and ensure all work orders are fulfilled in a timely manner to create a sense of urgency and importance for our guests and owners experience. They will complete follow-up calls to all guests’ requests and incidents to ensure guest satisfaction. Additional responsibilities include assigning Way of Maintenance, suppor...